三九養(yǎng)生堂記者 鄧肯·蓋伊 報(bào)道
精彩| 淄??(zi)博??(bo)市??(shi)政??(zheng)府??(fu)副??(fu)秘??(mi)書??(shu)長(zhǎng)??(chang)、辦?(ban)公??(gong)室?(shi)主??(zhu)任??(ren)張??(zhang)榮??(rong)文??(wen)表??(biao)示??(shi)??，淄??(zi)博??(bo)聚??(ju)焦??(jiao)企??(qi)業(yè)??(ye)民??(min)眾??(zhong)“急??(ji)難??(nan)愁??(chou)盼??(pan)”??，充??(chong)分??(fen)發(fā)??(fa)揮??(hui)便??(bian)民?(min)熱??(re)線??(xian)“連??(lian)心??(xin)橋??(qiao)”作??(zuo)用??(yong)??，接??(jie)訴??(su)即??(ji)辦??(ban)、一??(yi)抓??(zhua)到??(dao)底??(di)??，訴??(su)求??(qiu)辦??(ban)理??(li)質(zhì)??(zhi)效??(xiao)顯??(xian)著??(zhu)提??(ti)升?(sheng)??，熱?(re)線??(xian)平??(ping)臺(tái)??(tai)功?(gong)能??(neng)持??(chi)續(xù)??(xu)拓??(tuo)展??(zhan)??，城??(cheng)市??(shi)“總??(zong)客??(ke)服??(fu)”工??(gong)作??(zuo)品??(pin)牌??(pai)更??(geng)加??(jia)深??(shen)入??(ru)人??(ren)心?(xin)??。?“淄??(zi)博?(bo)燒??(shao)烤??(kao)火??(huo)爆??(bao)出??(chu)圈??(quan)后??(hou)??，淄??(zi)博??(bo)立??(li)即??(ji)開??(kai)通??(tong)涉??(she)燒??(shao)烤??(kao)訴??(su)求??(qiu)專??(zhuan)門??(men)受?(shou)理??(li)渠??(qu)道??(dao)??，在??(zai)快?(kuai)速??(su)辦??(ban)理??(li)的?(de)同??(tong)時(shí)??(shi)??，每??(mei)天??(tian)向??(xiang)有??(you)關(guān)??(guan)部??(bu)門??(men)推?(tui)送??(song)分??(fen)析??(xi)數(shù)??(shu)據(jù)??(ju)??。目??(mu)前??(qian)??，共??(gong)受??(shou)理??(li)涉??(she)燒??(shao)烤?(kao)類?(lei)訴?(su)求??(qiu)4.2萬(wàn)??(wan)余??(yu)件?(jian)??，全??(quan)口??(kou)徑??(jing)辦??(ban)理??(li)結(jié)??(jie)果?(guo)滿??(man)意??(yi)率??(lv)和?(he)問(wèn)??(wen)題??(ti)解??(jie)決??(jue)率??(lv)均??(jun)達(dá)??(da)到??(dao)95%以??(yi)上??(shang)??，為??(wei)維?(wei)護(hù)??(hu)游??(you)客?(ke)合??(he)法??(fa)權(quán)??(quan)益??(yi)、展??(zhan)示?(shi)淄??(zi)博??(bo)良??(liang)好??(hao)形??(xing)象??(xiang)發(fā)?(fa)揮??(hui)了??(le)積??(ji)極??(ji)作??(zuo)用??(yong)???！薄 ≡??(zai)各??(ge)地??(di)市??(shi)作??(zuo)經(jīng)??(jing)驗(yàn)??(yan)交?(jiao)流??(liu)的??(de)過(guò)??(guo)程??(cheng)中??(zhong)??，臨?(lin)沂??(yi)市??(shi)委?(wei)常??(chang)委??(wei)、秘??(mi)書??(shu)長(zhǎng)??(chang)薛??(xue)峰??(feng)稱??(cheng)??，臨??(lin)沂??(yi)市??(shi)深??(shen)化??(hua)12345熱??(re)線??(xian)改??(gai)革??(ge)??，創(chuàng)??(chuang)新??(xin)搭??(da)建??(jian)了??(le)“12345·臨??(lin)沂??(yi)首??(shou)發(fā)?(fa)”融??(rong)媒??(mei)集??(ji)智??(zhi)平??(ping)臺(tái)??(tai)??，開??(kai)辟??(pi)“12345+首?(shou)發(fā)??(fa)”“電??(dian)話??(hua)+網(wǎng)??(wang)絡(luò)??(luo)”“政??(zheng)府??(fu)+融?(rong)媒??(mei)”為??(wei)民??(min)辦??(ban)事??(shi)新??(xin)路??(lu)徑??(jing)??，探??(tan)索??(suo)互??(hu)聯(lián)??(lian)網(wǎng)??(wang)條??(tiao)件??(jian)下?(xia)走??(zou)好??(hao)網(wǎng)??(wang)上??(shang)群??(qun)眾??(zhong)路??(lu)線??(xian)的??(de)臨?(lin)沂??(yi)實(shí)??(shi)踐??(jian)??。??自??(zi)2022年??(nian)4月??(yue)“12345·臨??(lin)沂??(yi)首?(shou)發(fā)??(fa)”上??(shang)線??(xian)以??(yi)來(lái)?(lai)??，平??(ping)臺(tái)??(tai)累??(lei)計(jì)??(ji)受??(shou)理??(li)訴??(su)求?(qiu)809萬(wàn)?(wan)件??(jian)??，訴??(su)求??(qiu)“一??(yi)次?(ci)辦??(ban)好??(hao)率??(lv)”由??(you)70%提??(ti)升??(sheng)至??(zhi)79.4%??，“問(wèn)??(wen)題??(ti)解??(jie)決??(jue)率??(lv)”由??(you)88.3%提?(ti)升??(sheng)至??(zhi)93.1%??，“群??(qun)眾??(zhong)滿??(man)意?(yi)率??(lv)”由??(you)89.8%提??(ti)升??(sheng)至??(zhi)93.8%??。
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