三九養(yǎng)生堂記者 鄧肯·蓋伊 報道
精彩| “購??(gou)買?(mai)頁??(ye)面??(mian)的??(de)推??(tui)介??(jie)標(biāo)??(biao)語??(yu)上??(shang)明??(ming)明??(ming)寫??(xie)著??(zhe)‘延??(yan)誤??(wu)最??(zui)高??(gao)賠??(pei)￥368’??，我??(wo)的??(de)航??(hang)班??(ban)延??(yan)誤??(wu)了??(le)4個??(ge)多??(duo)小??(xiao)時??(shi)??，為?(wei)何??(he)只?(zhi)賠??(pei)付??(fu)有??(you)使??(shi)用??(yong)期??(qi)限??(xian)的??(de)100元??(yuan)機??(ji)票??(piao)代??(dai)金??(jin)券??(quan)？??”李??(li)女??(nv)士??(shi)無??(wu)奈??(nai)又??(you)氣??(qi)憤??(fen)??，“如??(ru)果??(guo)購??(gou)買??(mai)前??(qian)我??(wo)知??(zhi)道??(dao)理??(li)賠??(pei)的?(de)是??(shi)該??(gai)App的??(de)代??(dai)金??(jin)券??(quan)??，我??(wo)肯??(ken)定?(ding)不?(bu)會??(hui)買??(mai)這??(zhe)個??(ge)航??(hang)延??(yan)險??(xian)??。??”李??(li)女??(nv)士??(shi)告?(gao)訴??(su)記??(ji)者??(zhe)??，自??(zi)己?(ji)發(fā)??(fa)現(xiàn)??(xian)理??(li)賠??(pei)僅??(jin)是??(shi)代??(dai)金??(jin)券??(quan)后??(hou)??，曾??(zeng)向??(xiang)攜??(xie)程??(cheng)旅??(lv)行??(xing)App投??(tou)訴??(su)??，客??(ke)服??(fu)告?(gao)訴?(su)她??(ta)??，在??(zai)付?(fu)款??(kuan)頁??(ye)面??(mian)上??(shang)有??(you)“投??(tou)保??(bao)須??(xu)知??(zhi)”??，里??(li)面??(mian)注?(zhu)明??(ming)是??(shi)賠??(pei)付??(fu)代??(dai)金??(jin)券?(quan)的??(de)???！ “??(an)照??(zhao)李??(li)女??(nv)士??(shi)所??(suo)說??(shuo)??，記?(ji)者??(zhe)在??(zai)攜??(xie)程??(cheng)旅??(lv)行??(xing)App頁?(ye)面??(mian)上??(shang)看??(kan)到??(dao)??，客??(ke)服??(fu)所??(suo)說??(shuo)的??(de)“投??(tou)保??(bao)須??(xu)知??(zhi)”位??(wei)于??(yu)頁??(ye)面??(mian)右?(you)側(cè)??(ce)??，是??(shi)比??(bi)正??(zheng)常??(chang)字??(zi)體??(ti)略??(lve)小??(xiao)的??(de)四??(si)個??(ge)淺??(qian)藍??(lan)色??(se)小??(xiao)字??(zi)??，打??(da)開??(kai)后??(hou)可??(ke)以??(yi)看??(kan)到??(dao)??，第??(di)二??(er)項??(xiang)“保??(bao)險??(xian)詳??(xiang)情??(qing)”的??(de)理?(li)賠?(pei)說??(shuo)明??(ming)分??(fen)別??(bie)介??(jie)紹??(shao)了??(le)現(xiàn)??(xian)金??(jin)理??(li)賠??(pei)和??(he)機??(ji)票??(piao)代??(dai)金??(jin)券??(quan)理??(li)賠??(pei)的??(de)方??(fang)式??(shi)??。??記??(ji)者??(zhe)將??(jiang)長??(chang)長??(chang)的??(de)“保?(bao)險??(xian)須??(xu)知?(zhi)”拉??(la)到??(dao)底??(di)??，又??(you)出??(chu)現(xiàn)??(xian)了??(le)四??(si)個??(ge)略??(lve)小??(xiao)于??(yu)正??(zheng)常??(chang)字??(zi)體?(ti)的??(de)藍??(lan)字??(zi)：保??(bao)險??(xian)條??(tiao)款??(kuan)??。在??(zai)長??(chang)達?(da)16頁??(ye)的??(de)“保??(bao)險??(xian)條??(tiao)款??(kuan)”中?(zhong)??，記??(ji)者??(zhe)找??(zhao)到??(dao)了??(le)“附??(fu)加??(jia)航??(hang)班??(ban)延??(yan)誤??(wu)綜??(zong)合??(he)保??(bao)險??(xian)”的?(de)具??(ju)體??(ti)條??(tiao)款??(kuan)??，其??(qi)中??(zhong)第??(di)8條??(tiao)明??(ming)確??(que)規(guī)??(gui)定??(ding)??，投??(tou)保?(bao)人??(ren)可??(ke)以??(yi)選?(xuan)擇??(ze)保??(bao)險??(xian)賠?(pei)償??(chang)金??(jin)??，也??(ye)可??(ke)以??(yi)選??(xuan)擇??(ze)“由??(you)指??(zhi)定??(ding)第??(di)三??(san)方??(fang)為??(wei)被?(bei)保??(bao)險??(xian)人??(ren)提??(ti)供??(gong)與?(yu)保??(bao)險?(xian)單??(dan)約??(yue)定??(ding)保??(bao)險??(xian)金??(jin)額??(e)等??(deng)值??(zhi)或?(huo)匹??(pi)配??(pei)的??(de)旅??(lv)游?(you)類??(lei)專??(zhuan)業(yè)??(ye)服??(fu)務(wù)??(wu)”??。令??(ling)人??(ren)不??(bu)解??(jie)的?(de)是?(shi)??，涉??(she)及??(ji)保??(bao)險??(xian)責(zé)??(ze)任??(ren)及??(ji)責(zé)??(ze)任??(ren)免??(mian)除??(chu)的??(de)條??(tiao)款??(kuan)都??(dou)以??(yi)黑??(hei)色??(se)加??(jia)粗??(cu)的??(de)方??(fang)式??(shi)標(biāo)??(biao)注??(zhu)出??(chu)來??(lai)??，但??(dan)明??(ming)示??(shi)投??(tou)保??(bao)人??(ren)擁??(yong)有??(you)選?(xuan)擇??(ze)權(quán)?(quan)的??(de)第??(di)8條??(tiao)卻??(que)沒??(mei)有??(you)標(biāo)?(biao)注??(zhu)??。
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